Main Stage, Day 1, April 15


09:00 - 11:30

Strategic Visionaries: Redefining Retail Leadership in a Transforming World

09:00 - 09:20

 The European Retail Landscape: Strategic Implications for Leadership in Transition

  • Understanding the key macro trends shaping the retail industry across Europe.
  • Exploring the implications of these trends for boardroom-level decision-making.
  • Highlighting leadership strategies to respond effectively to transformative market dynamics.

09:20 - 09:50

 Leadership for the Future: Navigating Retail's Strategic Crossroads

  • Are current leadership styles equipped to handle disruption, or do they require a fundamental shift?
  • What frameworks can leaders adopt to balance immediate responses with long-term vision?
  • How can boards prioritize cross-border collaboration to drive strategic growth?

09:50 - 10:10

 Governance and Innovation: The Strategic Balancing Act in Retail

  • Balancing governance priorities with the need to foster innovation at the board level.
  • Managing the tension between innovation risks and the demand for operational excellence.
  • Embedding innovation into corporate governance frameworks to drive competitive advantage.

10:10 - 10:40

 Growth Through Alliances: Strategic Partnerships That Deliver

  • How should boards assess the strategic value of partnerships in achieving long-term growth?
  • What metrics can boards use to measure the success of alliances across the value chain?
  • Are partnerships becoming a strategic burden, or do they remain essential for resilience?

10.40 - 11:00

Coffee Break

11:00 - 11:30

 Building Resilience: Frameworks for Thriving Amid Disruption

  • What frameworks can leaders adopt to ensure resilience in retail operations and strategy?
  • How should boards prepare for global disruptions, from supply chain issues to geopolitical risks?
  • Are adaptability and resilience the same, or should boards treat them as distinct priorities?

11:30 - 13:10

Block 2: Data-Driven Decisions and Sustainable Growth: Leadership Insights for a Transforming Market

11:30 - 11:50

 Unlocking Strategic Growth: The Power of Data in Retail Transformation

  • How transactional and behavioral data inform board-level decision-making.
  • Building frameworks for data-driven strategies to navigate market shifts.
  • Using insights to align leadership priorities with long-term growth.

11:50 - 12:00

 Revolutionizing Engagement: Transforming Consumer and Workforce Loyalty

  • Aligning loyalty strategies with leadership’s vision for retention and engagement.
  • Leveraging digital platforms to integrate consumer and workforce engagement initiatives.
  • Building loyalty programs that support long-term operational goals.

12:00 - 12:20

 Integrating Insights: Bridging Online and Offline Retail Experiences

  • Harnessing omnichannel strategies to meet leadership’s expectations for seamless consumer engagement.
  • Using consumer insights to inform high-level business strategies.
  • Building cohesion between digital and physical retail channels.

12:20- 12:40

ERP in FMCG: Unlocking Operational Efficiency and Strategic Agility

  • Leveraging ERP systems to inform strategic operational decisions.
  • Integrating predictive analytics into leadership’s planning frameworks.
  • Aligning operational agility with high-level business goals.

12:40 - 13:10

 Data at the Helm: Driving Strategic Decisions in Retail

  • How CEOs and boards can integrate data into leadership frameworks.
  • Balancing intuition with analytics: A leadership perspective on decision-making.
  • Building data-driven cultures within retail leadership teams.

 13:10  - 14:00

Lunch Break


14:00 - 14:30

 Sustainability as Strategy: Aligning Business Goals with Consumer Expectations

  • How sustainability initiatives can align with leadership’s broader business goals.
  • Translating sustainability into measurable outcomes that resonate with consumers.
  • Balancing operational sustainability with profitability and market demands.

14:30 -14:50

 Building Emotional Loyalty: The Future of Consumer Engagement in Retail

  • How emotional connections redefine loyalty strategies for CEOs and boards.
  • Personalizing experiences to align with evolving consumer values.
  • Building long-term brand trust through leadership-driven loyalty initiatives.

 14:50 - 15:10

Block 3 Innovation and Agility: Shaping Retail’s Future Through Strategic Leadership

14:50 - 15:10

 AI as a Catalyst for Strategic Retail Growth

  • Exploring how AI enhances decision-making at the board level to drive growth.
  • Aligning AI-powered personalization strategies with leadership’s long-term goals.
  • Building competitive advantage through AI-driven consumer insights.

15:10-15:30


 ERP as a Strategic Enabler for Retail Agility and Innovation

  • Positioning ERP systems as the backbone of operational resilience and innovation.
  • Enhancing board-level decision-making through integrated operational insights.
  • Leveraging ERP to align agility with leadership’s strategic priorities.

15:30 - 16:00

 Innovation at the Crossroads: Are Boards Ready to Invest Strategically?

  • Balancing the risks and rewards of high-stakes technology investments.
  • Should boards prioritize innovation over operational stability?
  • Leadership’s role in building resilience through smart technology adoption.

 16:00-16:30

 Strategic Resilience Through Automation: Optimizing Retail Operations

  • Exploring how automation drives efficiency and operational flexibility.
  • Aligning automation strategies with long-term resilience and growth.
  • The board’s role in investing in and implementing automation solutions.

16:30 - 17:10

 The Future of Retail Operations: Balancing Efficiency with Innovation

  • How should boards approach operational efficiency in a rapidly evolving landscape?
  • Can innovation and efficiency coexist, or are they inherently in tension?
  • Leadership strategies for ensuring agility while investing in the future.

17:10 - 18:00

Block 4 Celebrating Excellence: Retail Leadership in Supplier Collaboration

17:10-18:00

Retailer of the Year 2025: Insights into Supplier-Retailer Excellence

  • Discover the qualities suppliers value most in their retail partners and how these shape collaborative success.
  • Uncover the strategies that set top-performing retailers apart in the eyes of their suppliers.
  • Explore the controversies and surprises in supplier evaluations, and what they reveal about the state of retail partnerships today.



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