Agenda Retail Summit 2025

Main Stage

Supply Chain Plenary Stage

TechInvest Stage

eRetail Strategies & Data Management Stage

eRetail Technology Stage

eRetail CX & Loyalty Stage

eRetail & Omnichannel Logistics Stage

ESG & Sustainability Main Stage

Sustainable Commerce Stage

Sustainable Supply Chain & Operations Stage

RETAIL SUMMIT 

Main Stage

Day 1, April 15

RETAIL SUMMIT MAIN STAGE
Strategic Leadership in a Transforming Retail Landscape

This stage delivers high-level strategic discussions for boardroom leaders in retail and FMCG. Sessions explore how leadership, innovation, and data-driven decisions shape retail's future while tackling resilience, partnerships, and growth. Gain exclusive insights into board priorities, market trends, and the evolving dynamics of retail and FMCG collaboration.

Key Topics:
Leadership in disruption, data-driven decision-making, strategic alliances, innovation ROI, and resilience frameworks.
Unique Focus:
Bringing together CEOs and board members to discuss transformative strategies and forward-looking insights for shaping the future of retail and FMCG at the highest level.

RETAIL SUMMIT

Supply Chain Plenary Stage

Day 1, April 15

Supply Chain Plenary Stage
Balancing Compliance, Technology, and Consumer Adaptability
This stage explores strategies to navigate regulatory challenges, leverage technology for efficiency, and adapt to consumer-driven market shifts. Sessions highlight how to turn compliance into growth, scale automation, and build agile supply chains that meet evolving expectations. Discover tools to enhance global competitiveness, local compliance, and responsiveness.

Key Topics:
Regulatory compliance, workforce and automation synergy, predictive analytics, consumer-centric inventory strategies, and agile supply chain scaling.
Unique Focus:
Integrating compliance, technology, and adaptability to create resilient, efficient, and consumer-aligned supply chains.

RETAIL SUMMIT

TechInvest Stage

Day 1, April 15

TechInvest Stage
Empowering Retail Growth Through Strategic Technology Investments
This stage focuses on leveraging cutting-edge technologies to drive efficiency, enhance customer experiences, and maximize ROI in retail. Sessions explore future-ready spaces, AI-driven personalization, omnichannel integration, and intelligent operations. Gain insights into making strategic technology investments that align with evolving consumer demands and business objectives.

Key Topics:
Immersive retail experiences, omnichannel integration, AI-enhanced operations, real-time personalization, and ROI-focused technology strategies.
Unique Focus:
Strategically integrating technology to balance innovation with measurable business outcomes in retail.

eRETAIL CONGRESS

eRetail Strategies & Data Management Stage

Day 1, April 15

eRetail Strategies & Data Management Stage
Unlocking Market Potential with Data-Driven Strategies
This stage centers on using data as the cornerstone for strategic eRetail growth. Sessions focus on market expansion, privacy-compliant personalization, and leveraging AI to uncover opportunities and optimize regional strategies. Gain insights into balancing data-driven decision-making with transparency and compliance to achieve sustainable growth.

Key Topics:
Market expansion strategies, AI-enhanced decision-making, compliance and privacy, and data-driven personalization.
Unique Focus:
Strategic use of data for growth, compliance, and AI-driven insights specific to market dynamics.

eRETAIL CONGRESS

eRetail Technology Stage

Day 1, April 15

eRetail Technology Stage
Driving Innovation in Retail Through Cutting-Edge Technology
This stage explores how advancements in AI, automation, and omnichannel integration are reshaping the future of eCommerce. Sessions delve into scalable payment systems, hyper-personalization engines, and next-gen marketplace technologies to enhance consumer experience and efficiency. Discover strategies to leverage emerging technologies for growth and market leadership.

Key Topics:
Scalable infrastructure, cybersecurity, immersive technologies (VR/AR), and AI-driven innovations.
Unique Focus:
Technology as the foundation of eRetail transformation, with emphasis on infrastructure, security, and innovation.

eRETAIL CONGRESS

eRetail CX & Loyalty Stage

Day 2, April 16

eRetail CX & Loyalty Stage
Elevating Engagement and Trust Through Personalization
This stage dives into building lasting customer relationships by combining real-time insights, transparency, and adaptive personalization strategies. Sessions focus on creating trust through ethical data practices and crafting experiences that resonate with customers to foster loyalty.

Key Topics:
Real-time personalization, trust-building through transparency, adaptive engagement, and loyalty strategies.
Unique Focus:
Customer-centric strategies and personalization that elevate trust and loyalty in a privacy-conscious eRetail landscape.

eRETAIL CONGRESS

eRetail & Omnichannel Logistics Stage

Day 2, April 16

eRetail & Omnichannel Logistics Stage
Powering eRetail Logistics with Technology and Agility
Learn how to scale eRetail logistics to meet peak demands and deliver seamless omnichannel experiences. This stage addresses operational efficiency through automation, predictive analytics, and real-time tracking while focusing on meeting customer expectations across diverse regions.

Key Topics:
Automation and robotics, last-mile delivery, omnichannel fulfillment, and predictive demand management.
Unique Focus:
Logistics and fulfillment strategies that combine scalability, agility, and omnichannel integration for modern eRetail.

ECRC

ESG & Sustainability Main Stage

Day 2, April 16

ESG & Sustainability Main Stage
Unlocking Strategic Value Through ESG Principles
This stage explores how ESG practices can evolve from compliance to strategic growth drivers, focusing on operationalizing ESG, aligning compliance with competitiveness, and embedding sustainability into leadership and culture. Discover strategies to leverage ESG principles for accountability, trust, and innovation in retail and FMCG.

Key Topics:
Strategic ESG growth, operational alignment, compliance challenges, sustainability in leadership, and KPIs for measurable impact.
Unique Focus:
Transitioning ESG from a regulatory obligation to a strategic advantage for driving resilience, trust, and long-term value.

ECRC

Sustainable Commerce Stage

Day 2, April 16

Sustainable Commerce Stage
Redefining Retail through Sustainable Choices
This stage highlights how sustainability drives growth, innovation, and consumer trust in retail and FMCG, focusing on eco-certifications, sustainable packaging, and storytelling to foster loyalty. Sessions address lifecycle innovation while aligning sustainability with business profitability and evolving consumer expectations.

Key Topics:
Sustainable branding, private label innovation, consumer trust, circular economy, and lifecycle optimization.
Unique Focus:
Harnessing sustainability as a competitive edge by integrating it into marketing & sales, product development, and consumer engagement.

ECRC

Sustainable Supply Chain & Operations Stage

Day 2, April 16

Sustainable Supply Chain & Operations Stage
Driving Operational Excellence Through Sustainability
This stage transforms supply chains into engines of circularity, efficiency, and resilience. Sessions explore innovative packaging, data-driven logistics, and strategies to optimize operations and reduce impact. Discover tools to align supply chain strategies with sustainability goals and evolving consumer expectations.

Key Topics:
Circular supply chains, sustainable packaging, automation, real-time data, and transparency.
Unique Focus:
Integrating sustainability into supply chain operations to drive efficiency, innovation, and consumer trust.