People, Leadership & Tech Stage

Day 2  



Stage Host

Ewa Żukrowska-Wilk Managing Partner/Consultant FOR FOCUS ON RESULTS

09:00 - 10:40

BLOCK 4  -  Leadership Under Acceleration: When Expectations Rise Faster Than the Capabilities Needed to Guide Tech-Enabled Work

09:00 - 09:30

PANEL

Leadership expectations keep accelerating, even as capability gaps and tech-driven pressure stretch managers beyond what current models support

  • Assessing how rising expectations, digital workflows and AI-enabled processes are reshaping what leaders need to understand to guide teams effectively across retail, FMCG and consumer goods.
  • Exposing where outdated leadership routines, fragmented support and escalating operational demands leave managers carrying responsibilities they are not fully equipped to meet.
  • Reframing leadership capability, tech literacy and support systems in one coherent approach, so that managers can guide teams confidently and keep pace with continuous change.

Moderator:

Joanna Glinska CEE SOVA ASSESMENT Partner SOVA ASSESSMENT
Panelist:

Agata Shen Senior HR Director EE&MEA WELLA

Rafal Myler Partner ODGERS POLAND
Dorota Kubiak HR Director EY POLSKA

Kasia Duda Talent & Learning Leader, Central Europe PEPSICO

09:30 - 09:50


Leadership capability now relies on understanding AI-driven workflows, even as many leadership models still reflect older ways of working

  • Explaining how AI-driven workflows, data cues and digital processes are reshaping what leaders need to understand to guide teams effectively across retail, FMCG and consumer goods.
  • Identifying where outdated leadership routines, low digital fluency and slow behavioural adjustment make it difficult for managers to support teams in technology-enabled environments.
  • Integrating AI literacy, behavioural shifts and modern decision rhythms into one capability framework, helping leaders steer teams confidently and keep pace with ongoing change.

Moderator:

Paulina Chojnacka Associate FLUENT
Panelist:

Magdalena Łysoń Vice President EUROWAFEL
Edyta Goryszewska-Szumska HR Director DR.MAX
Katarzyna Ellis EY Partner, People Consulting Team Leader EY
Robert Prządka Head of HR FIELMANN


10:00 - 10:40

PANEL


Leadership roles and expectations keep expanding, even though capability systems and support structures remain out of sync with tech-enabled work

  • Aligning how leadership roles, expectations and capability priorities need to evolve together as AI-driven workflows reshape everyday decision-making across retail, FMCG and consumer goods.
  • Highlighting where uneven capability systems, unclear ownership and fragmented support leave managers without the structure required to guide teams through continuous change.
  • Combining leadership development, digital literacy and organisational support into one coherent model, to create leadership teams that can steer transformation confidently and sustain momentum at scale.

Moderator:

Judyta Przezdomska Head of Logistics Operations WESTWING
Panelist:

Joanna Golenia CHRO/ People & Culture/ Board Member LEROY MERLIN
Iwona Ślaska Head of people & culture COFFEEDESK
Kinga Jagiełło-Kulesza HR Director of the East Macroregion JERONIMO MARTINS POLSKA SA

Katarzyna Karpińska Human Resource Manager Poland ex-HUGO BOSS

Marta Bobowska CEE HR Manager, Head of HR, Partner in HaRiS, ex-Reckitt HARIS

10.40 - 11:00

Coffee Break

11:00 - 13:00

BLOCK 5  -  Experience Systems Under Scrutiny: When Rising Fairness Expectations Expose the Need for Stronger EX Design and Delivery

11:00 - 11:30

PANEL

5× more effective innovation: what makes AI transformation actually work in organisations?

  • Global and Polish data, along with expert perspectives – what we know about the factors that influence the effectiveness of innovation and AI transformation.
  • What truly accelerates or blocks the journey from idea to AI implementation – especially in leadership and cross-functional collaboration within organisations.
  • AI transformation, human-centered – how to combine speed, scale, and a people-first approach.

Moderator:

Robert Wójcik Founder & CEO HEALTHCARE INNOVATION EMBASSY

Panelist:

Darek Ambroziak CEO GAUSS INSTITUTE & COLLABORATION.TECH
Łukasz Czarnecki  AI/ML Expert KOZMINSKI UNIVERSITY
Michał Marzęcki CEO FINITEC

11:30 - 11:50

Inclusive Retail: Accessibility as a Competitive Advantage

  • Digital accessibility is no longer a niche concern, it has become a legal requirement and a core element of business strategy. The European Accessibility Act is now in force, and the first enforcement proceedings across Europe are already underway. What does this mean for retail, e-commerce, and CX?
  • The BAF perspective: a European platform of companies from the retail, finance, technology, and telecommunications sectors on implementation realities, challenges, and the opportunities that come with treating accessibility strategically.
  • Data drawn from the BAF report Beyond Compliance: EAA Implementation Report 2026.​​​​​​​​​​​​​​​​

Karolina Mendecka Business Accessibility Forum Director BAF

11:50- 12:30

PANEL

AI is reshaping how work flows, even as many cultural norms and governance routines still reflect older models of alignment.

  • Evaluating how AI-enabled workflows, new decision rhythms and emerging team behaviours challenge existing cultural norms across retail, FMCG and consumer goods.
  • Revealing where legacy governance routines, slow approval chains and unclear decision rights restrict the flow of work and undermine the value of AI-driven processes.
  • Redefining cultural expectations, governance guardrails and team norms in one modernised approach, in order to help organisations adapt faster and sustain alignment as AI becomes part of everyday work.

Moderator:
Ewa Stelmasiak Founder and CEO WELLCULTURE INSTITUTE
Panelista:
Łukasz Wala Head of Disruption MASPEX
Łukasz Krajewski Head of Business Intelligence LOTTE WEDEL
Tomasz Owsianik HR Data and Analytics Director JERÓNIMO MARTINS POLSKA S.A.
Marcin Kowalski Head of Center of Excellence SAP S/4HANA BOSCH

12:30 - 13:10

PANEL

Teams now work in AI-shaped environments, even as their structures and decision cycles still follow older patterns of coordination

  • Redesigning how team structures, role compositions and decision rhythms must evolve together as AI-driven workflows accelerate the pace and complexity of modern work.
  • Highlighting where legacy decision chains, siloed team setups and inconsistent cross-functional flow limit how effectively teams can respond to rapid changes in priorities.
  • Integrating new team designs, clearer decision rights and AI-supported workflows in one operating model, to help organisations move faster, reduce friction and keep alignment intact as work evolves.

Moderator:
Dagmara Seliga Krawczyńska Member of the Management Board FLUENT
Panelista:
Piotr Bramski Global Sales Analytics Lead AVON
Tomasz Owsianik HR Data and Analytics Director JERÓNIMO MARTINS POLSKA S.A.
Judyta Przezdomska Head of Logistics Operations WESTWING
Łukasz Krajewski Head of Business Intelligence LOTTE WEDEL












Go back to main Agenda