eRetail & Omnichannel Logistics Stage

Day 2, April 15



Stage Host

Wojciech Wiesner Co-founder XPRESS DELIVERY

09:00 -11:00

Block 1 — The Fulfilment Reality Check: From Warehouse to Last Mile

09:00 - 09:40

PANEL

 The Promise Gap: Why Fast Delivery Expectations Collide with Logistics Reality

  • Exploring how delivery expectations escalate faster than logistics networks can absorb.
  • Examining why courier dependence, peak volatility, and cross-border complexity expose promise gaps early.
  • Integrating delivery ambition, network constraints, and cost-to-serve truth to ground customer promises.

Moderator:

Zofia Zaczek Courier Services Cooperation and Development Manager RTV EURO AGD
Panelist:

Łukasz Zembowicz Director of Sales and Marketing DPD POLSKA

Maciej Gawroński CEO IDKFA IDCLIP FOZZY GROUP

Małgorzata Sikorska Last Mile Logistics Manager LEROY MERLIN POLSKA
Piotr Wrzeszcz Supply Chain Director MEDIA SATURN

Tomasz Libiszewski Logistics Director SKLEPY KOMFORT S.A.

 09:40 - 10:00

Last Mile 3.0: The Consumer Sets the Direction. A Hybrid delivery network as the new market standard.

  • The consumer has become the ‘director of delivery’ — expecting full control, choice, and predictability.
  • OOH delivery (lockers and pick up points) is the new European standard — and Poland is its epicenter.
  • A hybrid delivery network is the answer to rising last mile expectations — and a strong path to operational efficiency and profitability

Łukasz Zembowicz Director of Sales and Marketing DPD POLSKA

10:00 - 10:20

A warehouse that sees and learns: the impact of Machine Vision and VR technologies on throughput and accuracy in order fulfillment

  • The use of AI in product sizing, based on the example of a fashion warehouse.
  • How computer vision impacts employee safety during order picking.
  • The use of virtual reality for effective employee onboarding in direct operational processes.

Adrian Fulczyk Senior Innovation Specialist ID LOGISTICS POLAND
Sławomir Rodak Commercial Director ID LOGISTICS POLAND

10:20 - 11:00

PANEL

The Last Mile That Breaks the Model: Why Transport Costs Decide eCommerce Profitability

  • Exploring how last-mile delivery costs escalate faster than order value.
  • Examining why routing complexity and carrier dependence erode margin at scale.
  • Integrating transport orchestration and cost-to-serve visibility to protect profitability.

Moderator:

Jacek Olszewski Director & Partner MIEBACH CONSULTING
Panelist:

Krzysztof Niciejewski Head of Logistics MAKRO POLAND

Łukasz Zembowicz Director of Sales and Marketing DPD POLSKA

Rafał Gąska Supply Chain Director RTV EURO AGD

Karol Robaczewski Chief Manufacturing and Logistics Oficer ,CEO Neolog  X-KOM

 11:00 - 11:30

Coffee Break

11:00 - 14:00

Block 2 — Returns, Reverse Logistics & Resilience

 11:30 - 12:00

PANEL

When the Box Comes Back: Why Returns Have Become the New Logistics Battleground

  • Exploring how rising return volumes reshape logistics priorities.
  • Examining why free returns and marketplace standards collide with cost control.
  • Integrating expectations, reverse-flow economics, and operational limits to redefine returns.

Moderator:

Michał Chmielewski Managing Director SAWEX FOODS SA
Panelist:

Łukasz Kiełczewski Head of Logistics and Road CEE LOGWIN POLAND
Jarosław Dąbrowski Sales Director HARDIS SUPPLY CHAIN

Andrzej Kopyt Head of Logistics Department ORKLA CARE

12:00 - 12:20

From Radzymin to the Cloud: How Zabka is Shaping the Logistics Platform of the Future

  • Radzymin DC as Basis for the Template development
  • Google Cloude for scalability and future proofing
  • Highlights and next steps

Michał Dąbrowski Head of IT Logistics ŻABKA FUTURE
Patrik  Kelleter Senior Software Analyst (GSO) DEMATIC

12:20 - 12:40

WMS on CITO: From necessity to competitive advantage

  • How to launch a fully functional warehouse in less than 4 months?
  • How to integrate and leverage modern technologies so that AI can support the team during critical moments and ensure operational flexibility?
  • Besides advanced technology, what else determines a project's ultimate success?

Piotr Picyk Director Sales & Business Development CEE PSI POLSKA

12:40 - 13:00

Last mile is the new battleground - Network Orchestration for the Future of Retail

  • The future of retail logistics.
  • Self-healing networks.
  • Dynamic re-routing and Agentic AI.

Rico Van Leuken CEO BLUEROCK TMS

13:00 - 14:00

Lunch Break

14:00 - 15:30

Block 3 — Logistics Under Volatility: Disruption, Recovery & Resilience

14:00 - 14:30

PANEL

Returns Without Regret: How Logistics Leaders Balance Flexibility, Cost, and Control

  • Exploring how execution, transport, and policy decisions interact.
  • Examining where leaders draw the line between flexibility and discipline.
  • Integrating cost transparency and governance to stabilise reverse logistics.

Moderator:
Sebastian Błaszkiewicz Head of Sales Excellence UNIVIO
Panelist:
Jarosław Sobczyk Logistics Director JYSK
Piotr Alejski Operations Manager BRAND MACHINE GROUP
Piotr Przybylski Sales Manager, InPost Fulfillment INPOST

14:30 - 15:00

PANEL

Recovering on the Fly: How Omnichannel Options Absorb Logistics Shocks

  • Exploring ship-from-store, rerouting, and alternative pickup as recovery tools.
  • Examining why recovery options fail without inventory truth and decision clarity.
  • Integrating recovery playbooks and cost awareness to prevent chaos.

Moderator:

Przemysław Piętak Senior Director | Head of Industrial and Logistics Agency Poland KNIGHT FRANK
Panelist:

Bartłomiej Pomianowski Store Operations Manager VISION EXPRESS
Michał Mizerski International Delivery Manager ALLEGRO

Karol Robaczewski Chief Manufacturing and Logistics Oficer ,CEO Neolog  X-KOM

15:00 – 15:30

PANEL

When the Plan Breaks: How eCommerce Logistics Responds to Disruption in Real Markets

  • Exploring how demand spikes, courier shortages, and weather events disrupt plans.
  • Examining why recovery speed matters more than optimisation.
  • Integrating contingency thinking and leadership readiness to stabilise delivery.

Moderator:
Marcin Gwóźdź BDM LOCUS ROBOTICS
Panelista:
Daniel Korbus Board Member XBS LOGISTICS SA
Dawid Ciesielski Board Member HULTAFORS GROUP LOGISTICS
Karolina Didyk EU Automation Project Director GXO
Marek Cwelich Business Development Manager CSL







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