People, Leadership & Tech Stage

Day 2  



09:00 - 10:40

BLOCK 4  -  Leadership Under Acceleration: When Expectations Rise Faster Than the Capabilities Needed to Guide Tech-Enabled Work


09:00 - 09:30

PANEL

Leadership expectations keep accelerating, even as capability gaps and tech-driven pressure stretch managers beyond what current models support

  • Assessing how rising expectations, digital workflows and AI-enabled processes are reshaping what leaders need to understand to guide teams effectively across retail, FMCG and consumer goods.
  • Exposing where outdated leadership routines, fragmented support and escalating operational demands leave managers carrying responsibilities they are not fully equipped to meet.
  • Reframing leadership capability, tech literacy and support systems in one coherent approach, so that managers can guide teams confidently and keep pace with continuous change.

Moderator:

Joanna Glinska Partner CEE Region SOVA
Panelist:

Agata Shen Senior HR Director EE&MEA WELLA

Kasia Duda Talent & Learning Leader, Central Europe PEPSICO
Edyta Goryszewska-Szumska HR Director DR.MAX
Dorota Kubiak HR Director EY POLSKA
Robert Prządka Head of HR FIELMANN

Katarzyna Ellis EY Partner, People Consulting Team Leader EY

09:30 - 09:50


Leadership capability now relies on understanding AI-driven workflows, even as many leadership models still reflect older ways of working

  • Explaining how AI-driven workflows, data cues and digital processes are reshaping what leaders need to understand to guide teams effectively across retail, FMCG and consumer goods.
  • Identifying where outdated leadership routines, low digital fluency and slow behavioural adjustment make it difficult for managers to support teams in technology-enabled environments.
  • Integrating AI literacy, behavioural shifts and modern decision rhythms into one capability framework, helping leaders steer teams confidently and keep pace with ongoing change.

09:50 - 10:10


Leaders now need clearer visibility and stronger team guidance, even as decision demands grow faster than traditional leadership models can support

  • Guiding how leaders can combine real-time visibility, operational signals and team empowerment to make faster, more confident decisions across retail, FMCG and consumer goods.
  • Pinpointing where scattered data, uneven insight access and varied team autonomy make it difficult for managers to guide distributed teams with consistency.
  • Synthesising decision visibility, empowerment routines and leadership practices into one practical approach, enabling leaders to support teams decisively and maintain momentum in fast-moving environments.

10:10 - 10:40

PANEL


Leadership roles and expectations keep expanding, even though capability systems and support structures remain out of sync with tech-enabled work

  • Aligning how leadership roles, expectations and capability priorities need to evolve together as AI-driven workflows reshape everyday decision-making across retail, FMCG and consumer goods.
  • Highlighting where uneven capability systems, unclear ownership and fragmented support leave managers without the structure required to guide teams through continuous change.
  • Combining leadership development, digital literacy and organisational support into one coherent model, to create leadership teams that can steer transformation confidently and sustain momentum at scale.

Moderator:

Judyta Przezdomska Head of Logistics Operations WESTWING
Panelist:

Joanna Golenia CHRO/ People & Culture/ Board Member LEROY MERLIN
Iwona Ślaska Head of people & culture COFFEEDESK
Kinga Jagiełło-Kulesza HR Director of the East Macroregion JERONIMO MARTINS POLSKA SA

Katarzyna Karpińska Human Resource Manager Poland HUGO BOSS

10.40 - 11:00

Coffee Break


11:00 - 13:00

BLOCK 5  -  Experience Systems Under Scrutiny: When Rising Fairness Expectations Expose the Need for Stronger EX Design and Delivery

11:00 - 11:30

PANEL

Fairness expectations keep rising, even as experience systems still vary widely across sites, shifts and teams

  • Examining how fairness expectations, transparency demands and day-to-day experience shape trust, performance and workforce stability across retail, FMCG and consumer goods.
  • Revealing where inconsistent scheduling, uneven communication and variable manager practices create unpredictable experience patterns that undermine confidence and motivation.
  • Bringing fairness standards, EX processes and consistent support models together in a framework that builds predictability, strengthens trust and improves performance across distributed teams.


11:30 - 11:50

Experience and fairness shape performance, even though many organisations still treat them as values rather than systems that need consistent design

  • Defining how fairness standards, experience touchpoints and organisational routines can form a coherent EX system that supports stability across retail, FMCG and consumer goods.
  • Pinpointing where uneven practices, unclear expectations and fragmented processes make experience inconsistent and weaken trust among distributed teams.
  • Establishing shared EX principles, fairness rules and system-wide support in one integrated model, by setting up conditions that make experience predictable and strengthen performance across locations.

11:50 - 12:10

Experience breaks easily when EX governance is weak, even though lifecycle touchpoints still vary widely across teams and locations

  • Strengthening how EX governance, lifecycle design and operational standards can work together to create more consistent, predictable experience across retail, FMCG and consumer goods.
  • Diagnosing where uneven onboarding, mixed development practices and fragmented HR operations leave experience dependent on individual teams rather than a unified system.
  • Coordinating governance routines, lifecycle mapping and EX support structures into one aligned approach, to ensure experience feels stable and performance-enabling at every stage of the employee journey.

12:10- 12:30

Experience varies widely across locations, even though EX ownership and delivery models remain unclear in many organisations

  • Structuring how EX ownership, decision rights and delivery roles should work together to achieve consistent and predictable experience across retail, FMCG and consumer goods.
  • Identifying where fragmented responsibility, uneven standards and site-by-site adaptation weaken fairness, transparency and workforce confidence.
  • Harmonising ownership models, delivery routines and support systems in one aligned framework, in order to create experience that feels stable, fair and performance-enabling wherever people work.


 13:00  - 14:00

Lunch Break


 14:00 - 16:00

BLOCK 6  -  Culture, Teams & Governance in an AI-Augmented Organisation

14:00 - 14:30

PANEL

AI is reshaping how work flows, even as many cultural norms and governance routines still reflect older models of alignment

  • Evaluating how AI-enabled workflows, new decision rhythms and emerging team behaviours challenge existing cultural norms across retail, FMCG and consumer goods.
  • Revealing where legacy governance routines, slow approval chains and unclear decision rights restrict the flow of work and undermine the value of AI-driven processes.
  • Redefining cultural expectations, governance guardrails and team norms in one modernised approach, in order to help organisations adapt faster and sustain alignment as AI becomes part of everyday work.

Moderator:

Ewa Stelmasiak Founder and CEO WELLCULTURE INSTITUTE BY EWA STELMASIAK
Panelist:

Łukasz Wala Head of Disruption MASPEX
Łukasz Krajewski Head of Business Intelligence LOTTE WEDEL
Tomasz Owsianik HR Data and Analytics Director JERÓNIMO MARTINS S.A.
Andrzej Lipson Head of People Partnering and Workplace Experience for CEE, South Europe and Africa BOLT
Piotr Bramski Global Sales Analytics Lead AVON

Marcin Kowalski AI Tech Lead BOSCH

14:30 - 15:00

PANEL

Teams now work in AI-shaped environments, even as their structures and decision cycles still follow older patterns of coordination

  • Redesigning how team structures, role compositions and decision rhythms must evolve together as AI-driven workflows accelerate the pace and complexity of modern work.
  • Highlighting where legacy decision chains, siloed team setups and inconsistent cross-functional flow limit how effectively teams can respond to rapid changes in priorities.
  • Integrating new team designs, clearer decision rights and AI-supported workflows in one operating model, to help organisations move faster, reduce friction and keep alignment intact as work evolves.

Moderator:

Dagmara Seliga Krawczyńska HR Director FLUENT
Panelist:

Piotr Bramski Global Sales Analytics Lead AVON

Tomasz Owsianik HR Data and Analytics Director JERÓNIMO MARTINS S.A.
Judyta Przezdomska Head of Logistics Operations WESTWING

Łukasz Krajewski Head of Business Intelligence LOTTE WEDEL

Bartosz Pacuszka AI Technology Lead EY

15:00 - 15:30

PANEL

Teams need clearer collaboration norms as AI reshapes workflows, even though decision rights and escalation patterns still lag behind modern expectations

  • Clarifying how collaboration patterns, cross-functional expectations and communication norms need to evolve to support AI-enabled work across retail, FMCG and consumer goods.
  • Pinpointing where unclear decision rights, legacy escalation paths and uneven autonomy slow teams down and create friction in fast-moving environments.
  • Unifying collaboration norms, decision frameworks and escalation routines in one coherent approach, so that teams can operate with greater clarity, pace and confidence in AI-shaped workflows.

 15:30-16:00

PANEL


New ways of working can be designed on paper, even as they struggle to take hold without the governance and routines that make them real

  • Embedding new workflows, cross-functional rhythms and team practices into everyday operations as AI-enabled processes redefine how work moves across retail, FMCG and consumer goods.
  • Exposing where unclear guardrails, uneven accountability and inconsistent operating standards prevent new practices from becoming stable across teams and locations.
  • Consolidating governance rules, collaboration routines and digital workflows into one embedded operating model, to build consistency, confidence and scalable performance in an AI-shaped organisation.

Panelist:

Joanna Korzeniewska Legal Counsel, Senior Associate DSK KANCELARIA














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